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A Quasi-Experimental Study to Assess the Performance of a Reproductive Health Franchise in Nepal
Author: Agha, S., Karim, A., Balal, A., Sossler, S. 
InfoShare Partner: Commercial Market Strategies
Publication Date: April 2004
Type of Document: Article/Report/Paper
Topics: Family planning, Reproductive health, general, Service delivery
Region: Asia/Pacific
Language: English
File Size: 15 KB
File Format: Web Page

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In 2001 the Commercial Market Strategies project established a nurse and paramedic franchise in Nepal to increase utilization of reproductive health services and client satisfaction with service quality. CMS then conducted a quasi-experimental study to assess the impact of that intervention.
CMS found that at the clinic level, client satisfaction and client loyalty increased at the intervention clinics. In the general population, there was no significant increase in use of reproductive health services, although the franchise may have caused a slight increase in contraceptive use.