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Using Data to Improve Service Delivery: A Self-Evaluation Approach

Author: A. LaFond, E. Kleinau, L. Shafritz, S. Prysor-Jones, F. Mbodj, B. Traore, E. Demele, M. Gueye, and C. Sow 
InfoShare Partner: Support for Analysis and Research in Africa (SARA) Project
Publication Date: May 2003
Type of Document: Training/educational material
Topics: Reproductive health, general, Service delivery
Region: Sub-Saharan Africa
Language: English
Number of Pages: 156
File Size: 0.16 KB
File Format: Web Page

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This user-friendly guide has been designed to help healthcare workers use data collected at their health facility to solve common problems in service delivery and improve their response to community needs. It is intended for doctors, nurses, and midwives in both community health centers and rehabilitated district health centers. The overall aim of the guide is to promote greater use of existing data in delivering health services. It outlines the 5 essential steps to self-evaluation using the examples of 6 essential services: prenatal care, assisted delivery, preventative infant visits, vaccinations, family planning, and community participation in health center management. Blank copies of data recording tables are provided.